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Predela
Kosharitza
Predela 2
LM Office Centre
IVY HOUSE
COOP VARNA
Locations
Bansko
Kosharitza
Varna

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LM Office Centre
IVY HOUSE
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Customers Feedback

 
Name: Jose Castelao
Development: Predela
Appartment: 6
Feedback:

I had pleasant experience dealing with this developer. Everything regarding this transaction was made easy and so far the customer support is excellent. I found Predela to be priced very competitively and the building progress seems to be moving ahead of schedule. Keep the good works going!

 
Name: Bhaskar Pattni
Development: PREDELA
Appartment: 4
Feedback:  

I think the service that has been provided by yourself has been very good.
Any infomation that I requested or anything that I was not sure about was
given straight away without delay, which is what I was looking for.

Genarally happy with the service.

 
Name: Geoffrey Shooter
Development: PREDELA
Appartment: 7
Feedback:

Hi Milen,

I have been impressed by the ongoing support to 'keep in touch' with progress made on this development. This applies jointly to you and Avatar. It is a comfort to know that the construction is ahead of plan and we are nearing the completion stage. Thank you for your link of reassurance.

Throughout the purchase process, I have been a little uncertain of where your responsibilities separate from that of Avatar's and I have been liaising with them when perhaps I should be contacting you directly.  This hasn't caused me any problems but I am totally new to this type of purchase (much like the other client's I suspect). It makes my comments slightly diluted but between yourself and Avatar I have been very impressed.

Thank you.

 
Name: Hilary Ruth Robinson
Development: PREDELA
Appartment: 12
Feedback:

We have been very impressed by the service provided by L&M so far. Although we originally purchased through an agency it has been nice to have close contact with the developer at all stages of the building work. It has been good to follow progress with the numerous photographs provided. Any queries we have had have been answered fully and extremely promptly by Mr Mateev. L&M have also been very good at accommodating special requests.

 
Name: Philip Varley
Development: PREDELA
Appartment: 15
Feedback:

So far the process has been pretty straightforward and the option to customise the heating/flooring and door options is good. We are pleased that the building works are progressing on schedule and hopefully the apartment will be ready to let for the skiing season.


We would like to see example interiors,including fixtures and fittings perhaps with more details of what would be in the furniture pack, for example kitchen equipment and how complete it is for holiday letting.

From the management side we would appreciate an update on how talks with the tour operators have progressed.



Phil & Sue Varley



 
Name: Geoff Hodgson
Development: Predela
Appartment: 19
Feedback:

I am writing with regards to the service provided from yourselves. I have found your service excellent, being kept updated with the progress of the development in every aspect. I found your company extremely efficient, whenever I e-mailed, I always had a reply within 24 hours.I would not hesitate in using you in the future.I am now looking forward to seeing this great development completed and enjoying many holidays in Bansko.

Regards
Geoff
 
Name: Kevan Cartwright
Development: PREDELA
Appartment: 23
Feedback:

 'Everyone has heard all the worrying stories showing what can go wrong when buying a property abroad, indeed I have come across problems with some builders in Spain myself.  However, the purchase of a property in the Predela complex was nothing but smooth and simple.  Firstly, from start to finish one of the main differences was the service that you Milen and your team have provided, from arranging the contracts to providing the interior options through to keeping me continually up to date with the progress of the building work.  It has certainly has been the quality of the service that has stood out for me – with very quick responses to any email questions or enquiries.  Finally the fact that the development will be completed on time, if not before just shows the excellent job that you have done in building a quality development efficiently as well as ensuring your customers are given the highest possible service.  I would highly recommend Milen and the L&M group to anyone thinking about buying the Bansko area.  I would finally like to thank you for all your help in helping me acquire a top class property in Bansko which I hope to enjoy for years to come.’

 
Name: Elizabeth Halliday
Development: PREDELA
Appartment: 35
Feedback:

 

We have found that overall the help and assistance given to us has been excellent.  Any time we have had any questions we have always had prompt replys and the answers have always covered the questions asked.  The photoes of the progress has been great because you are not travelling out to Bulgaria and it is nice to see how the development is coming on. We are looking forward to visiting our apartment in Bulgaria and trust the service we have received so far will continue to the completation and take over of our apartment

Elizabeth & William Halliday     

 

 
Name: Miranda Pearce
Development: PREDELA
Appartment: 36
Feedback:

I have been very satisfied with the service I have received from
Milen who has always responded to all of my queries rapidly and efficiently.
I have not been to Bansko to see Predela yet but I trust that it is
developing well. I do have a few queries and comments though.
It would be nice to see photographs of the units, tiles and fittings that
are going into the apartment including lights before they are fitted because
I do not know if 5 star in Bulgaria is as high a standard and design as I
would expect.
I would like to have seen more feedback about tour operators taking on the
rooms which is a concern of mine, and/or management companies to look after
the pool and communal areas and cleaning, and I do not know how the coffee
shop will be managed or what it will consist of, or exactly what facilities
will be in the leisure area.

 
Name: Jeremiah Francis Moloney
Development: PREDELA
Appartment: 44
Feedback:

Hi Milen,
Sorry about the confusion re Avatar and L&M. I wasn't sure where the boundaries lay. If I was confused then maybe other people would be as well. So possibly that's an area which could be improved on by outlining the whole process, and telling potential clients who is responsible for what. Thank you for the information regarding the future management and development of the complex.
As far as my feedback is concerned, you have been the only person from L&M with whom I've dealt but all my comments about Avatar would obviously apply to you. Your friendly, personal, prompt and professional approach is much appreciated and would certainly encourage me to recommend your company to other people (which I have done). Many thanks.

 
Name: Kim Wear
Development: Predela
Appartment: 55
Feedback:
Finally Milen, you asked for observations on the site. We were amazed at the speed of progress since our last visit to Bansko, and are delighted with how our apartment is shaping up, it looks to be a real high quality development. Both Mariya and Oggy have been very helpful, and we are very happy with your own input and assistance on these remaining issues. Thank you.
 
Name: Robert Asser
Development: PREDELA
Appartment: 62
Feedback:

Dear Milen

 

Throughout the whole process of our property purchase you have provided us with a prompt, courteous and above all professional service. We have no hesitation in recommending you to anyone thinking of purchasing property abroad.

 

Sincerely

 

Robert & Cathy Asser

 
Name: David Thornton
Development: PREDELA
Appartment: 63
Feedback:

We have been very happy with all developments so far and have been updated on a regular basis which is very reassuring. Any questions and emails have been dealt with promptly and efficiently.

All the staff have been very helpful.

 
Name: Lorraine Bean
Development: PREDELA
Appartment: 64
Feedback:

I found the services provided by your company first class while buying my property in the Predela Complex, Bulgaria.  Even though my application for mortgage funding has been a very lengthy process you have been very patient, helpful and supportive.  Emails sent to Milen have always been responded to straight away.

Many thanks - Lorraine

 

 
Name: Paul Berry
Development: Predela
Appartment: 58
Feedback:

My apartment purchase went extremely smoothly. The transaction was handled professionally, and the vendor very helpful with any issues / questions I had. I am extremely happy with my apartment and experienced none of the 'horror stories' so often read in the papers!

 
 

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